• Shopify and Shopify Plus Website Design Agency in Bangkok Thailand

Shopify Maintenance & Support

Running a successful e-commerce store requires continuous attention, and that's where our Shopify support and maintenance services come in. We understand that your store's performance and user experience are paramount to your success, and our team is here to ensure they remain at their peak. Join membership that grows & supports Shopify & Shopify Plus stores, every month.

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Unlock Continuous Growth with Our All-Inclusive Shopify Retainer

Our comprehensive Shopify retainer gives you on-demand access to expert Shopify developers, designers, and growth specialists every month. Focus on growing your business while we handle the technical side. Contact us today to learn more about our Shopify retainer and unlock the full potential of your online store.

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Shopify Support and Maintenance Website Agency Bangkok Thailand ออกแบบเว็บไซต์  รับทําเว็บไซต์ Shopify รับออกแบบเว็บ E-commerce ขายของออนไลน์ ทำเว็บไซต์ รับทำ SEO ดูแลเว็บไซต์ การตลาดออนไลน์ รับทําเว็บไซต์

Essential Shopify Maintenance: Keep Your Store Running Smoothly

Don't let technical issues hold your Shopify store back. Our essential web maintenance package provides the ongoing care your store needs to thrive, offering peace of mind through security updates and performance optimization, while enhancing user experience through mobile-friendliness, user-friendliness, and conversion optimization, ultimately reducing downtime and allowing you to focus on growing your business without technical worry.

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Shopify Website Agency Bangkok Thailand ออกแบบเว็บไซต์  รับทําเว็บไซต์ Shopify รับออกแบบเว็บ E-commerce ขายของออนไลน์ ทำเว็บไซต์ รับทำ SEO ดูแลเว็บไซต์ การตลาดออนไลน์ รับทําเว็บไซต์

Boost Conversion Rates with Expert Shopify Development

Drive growth and convert more customers with our dedicated Shopify development team included in our Shopify retainer. Our comprehensive expertise spans Conversion Rate Optimization (CRO), crafting user journeys and content to seamlessly guide visitors towards purchases; custom feature development, building unique features that cater to your specific business needs and enhance user experience; app integration, leveraging vetted Shopify apps to seamlessly integrate essential functionalities into your store; and ongoing maintenance and bug fixes, ensuring your store runs smoothly and delivers a flawless experience for your customers. Focus on your business vision while our developers bring your conversion-focused ideas to life. Contact us today to explore how our Shopify retainer can help you achieve your conversion goals.

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Our Support and Maintenance Services

Join our membership, designed to support Shopify and Shopify Plus stores, and experience the peace of mind that comes with expert care.

  • Regular Updates

    Our team stays updated with the latest Shopify features, security updates, and industry trends. We proactively implement updates to keep your store secure and up-to-date.

  • Bug Fixes and Troubleshooting

    Technical glitches can hinder your store's functionality and customer experience. We swiftly identify and resolve issues, ensuring your customers have a smooth journey.

  • Performance Optimization

    A fast-loading store is crucial for retaining visitors. We optimize your store's performance, ensuring pages load quickly and seamlessly across devices.

  • Content Management

    Keep store's content fresh and engaging with our content management services. From adding new products to updating images and descriptions, we ensure your store's is optimized.

  • Security Enhancement

    We take security seriously. Our team implements measures to safeguard your store against potential threats, ensuring your customers' data remains protected.

  • SEO Enhancements

    Our experts optimize your store for search engines, helping you rank higher in search results and attract organic traffic.

บริการสนับสนุน Shopify และ Shopify Plus ชั้นนำเพื่อเพิ่มประสิทธิภาพของร้านค้าออนไลน์ของคุณและการสู่สู่ยอดขายสูงสุด ทีมผู้เชี่ยวชาญของเรามีความเข้าใจที่เป็นระบบและให้ความช่วยเหลืออย่างเต็มรูปแบบตั้งแต่การตั้งค่าร้านค้าไปจนถึงการปรับแต่งและการปรับปรุงระดับสูง พัฒนาร้านค้า Shopify ของคุณสู่ระดับถัดไปด้วยกลยุทธ์ที่ได้ผลจากเรา

  • Basic (Best for basic website upkeep)

    • Price 18,000 /month
    • Content updates (text, images)
    • Plugin updates and compatibility checks
    • Security and performance checks
    • Uptime checks
  • Starter (Best for growing stores with ongoing needs)

    • Price 36,000 /month
    • All features of Basic
    • Dedicated account manager
    • Add product pages
    • Up to 2 hours of development time per month
    • Monthly website analytics report
    • Consultation
  • Advanced (Best for complex stores requiring extensive support)

    • Price 72,000 /month
    • All features of Starter
    • SEO optimization consultation
    • CRO optimization consultation
    • Up to 5 hours of development time per month
    • 24/7 technical support
  • Enterprise (Dedicated Developer Team)

    • Custom Price

Frequently asked questions (FAQs)

What is included in your Shopify website support and maintenance plans?

We offer various flexible Shopify support and maintenance plans tailored to your specific needs. Our plans typically include:

  • Regular website security and performance checks
  • Bug fixes and technical troubleshooting
  • Minor content updates (text, images) as needed
  • Plugin updates and compatibility checks
  • 24/7 website monitoring and uptime checks

Additional services may be available in higher tiers or for an additional fee, such as:

  • Major content updates and website redesign
  • Adding new products or features to your Shopify store
  • SEO optimization and marketing consultations

What are the benefits of using a professional for Shopify website support and maintenance?

Using professionals like us for Shopify website support and maintenance offers several benefits, including:

  • Saving valuable time and resources by allowing us to manage your website upkeep efficiently.
  • Ensuring website security and performance with our expertise in maintaining a healthy and secure website environment.
  • Improving website user experience by addressing technical issues and optimizing website performance for faster loading times and smooth navigation.
  • Gaining access to expert advice and support whenever you need it, allowing you to focus on running your business.

What is your typical response time for support requests?

We prioritize all support requests and strive to respond within 24 business hours during regular working hours. For urgent issues requiring immediate attention, we offer priority support options, which may incur additional fees.

Do you offer emergency support services?

We understand that unexpected issues can arise. While not included in our basic plans, we offer emergency support services for critical website downtime or security breaches. These services are available outside regular business hours for an additional fee.

Do you offer assistance with adding new products or features to my Shopify store?

Adding new products or features typically requires in-depth knowledge of Shopify and coding expertise. While not included in our basic plans, we offer custom development services to meet your specific needs. We can provide a free consultation to assess your requirements and provide a detailed quote.

Do you offer backup and security services for my Shopify website?

We understand the importance of website security and data protection. All our plans include regular website backups to a secure offsite location. We also offer advanced security monitoring and vulnerability scanning services as an additional option for enhanced website security.

How are your support and maintenance services billed?

Our Shopify support and maintenance services are typically billed monthly based on the chosen plan. We offer pre-paid plans with discounted rates for longer commitments.

Can I cancel my support plan at any time?

We pride ourselves on offering flexible service options. You can cancel your support plan at any time with prior notice. However, please note that unused portions of pre-paid plans are non-refundable.

Do you offer any discounts for pre-paying for support plans?

Yes, we offer discounted rates for pre-paying for 3 or 6 months of support compared to the monthly billing option. This allows you to secure a lower rate and enjoy uninterrupted service throughout the pre-paid period.

Can you help update website content, such as product descriptions and images?

Our starter plans typically include minor content updates such as text corrections, adjustments to product descriptions, and updating images. For major content updates involving significant changes to the website structure or layout, we recommend discussing your specific needs and obtaining a tailored quote.

Can you help troubleshoot any technical issues with website, such as errors or slow loading times?

Absolutely! Our support team comprises experienced Shopify developers equipped to help you troubleshoot a wide range of technical issues, including error messages, slow loading times, plugin conflicts, and more.

Do you offer any training or educational resources for Shopify store owners?

We are committed to empowering our clients. We offer various resources, including:

  • Blog posts and articles covering helpful tips and best practices for managing your Shopify store.
  • Webinars and workshops (both free and paid) on relevant topics such as SEO, marketing, and website optimization.
  • Access to our knowledge base containing FAQs.

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